What We Collect and Why We Keep It
We collect the information you give us when registering — your name, contact details, and the payment method you link to your account. If you use JazzCash or Easypaisa, we store the wallet identifier to match your deposit and withdrawal records. Raast transfers are logged against
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your account ID for the same reason. We also collect device and session data — browser type, IP address, and login timestamps — so we can detect unusual access and keep your account secure. We do not store your full payment credentials on our servers; wallet
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authentication happens through the respective payment provider's own flow. Data collected from your account activity, such as transaction history and session logs, is kept for as long as your account remains active and for a period afterwards as required by applicable rules in the regions where
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we operate. You can request a copy of the data we hold, or ask us to delete your account data, by contacting our support channel. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.